Quality of Outcome (QoO)

Quality of Outcome (QoO) is an open framework for analysing network quality measurements in the context of network requirements.

If you set up a perfect network requirement for e.g. Zoom, the framework helps you calculate:

On this network, there is a 95% likelihood of experiencing a perfect Zoom call.

It aims to be a middle ground between unrelatable Quality of Service (QoS) measures (like jitter, latency, bandwidth, and packet loss) and subjective Quality of Experience (QoE) measures (such as NPS and MOS).

The framework also aims to be useful for end-users, network operators, and applications alike, and to consider all dimensions (throughput, packet loss, latency in all its forms) of network quality.

Resources

The proposed standard (IETF IDs): Quality of Outcome

Measuring the Quality of an Individual's Connection: M-Lab Community Call

Measuring the Quality of an Individual's Connection: Slides

Quality of Outcome (QoO) RFC Draft - More figures than the RFC: Live document

The Mathematical Foundation (BBF TR-452): Standard

The Broadband Forum Standard TR-452, under the Quality of Experience Delivered (QED) umbrella is based on the Quality Attenuation principle and provides the mathematical foundation for much of QoO.

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